Responsible gambling

Responsible Gaming at Bitguruz

Bitguruz is committed to providing a safe and responsible gaming environment for all its players. We understand that problem gambling can have serious consequences, both financially and emotionally, and we are dedicated to supporting our players in maintaining control over their gaming habits.

Tools for Responsible Gaming

We offer a range of tools to help you manage your gaming experience:

• Deposit Limits: Set limits on the amount you can deposit into your account per day, week or month.
• Self-Exclusion: Temporarily or permanently exclude yourself from playing at Bitguruz.
• Session Limits: Control the maximum duration of each gaming session.
• Time-Out/Cooling-Off: Take a break from gaming for 24 hours to several weeks.
• Reality Checks: Receive periodic reminders of your gaming session length, wagers and losses.
• Loss Limits: Set a maximum wagering amount per session or period.

Support Organizations

We encourage you to seek help if you feel that your gaming habits are becoming problematic. We have partnered with reputable organizations to provide support and resources:

• GamCare (available for UK players)
• National Council on Problem Gambling (available for North American players)

Additional Support

If you need assistance or have concerns about responsible gaming, please contact our dedicated team via live chat or email. We are here to help and support you in maintaining a safe and enjoyable gaming experience.

Reporting Concerns

If you suspect someone of problem gambling or have any other concerns, please report it to us immediately. Our team is committed to providing a supportive environment for all players.

Responsible Gaming Policy

Please refer to our Responsible Gaming Policy for more information on our commitment to responsible gaming and the measures we take to prevent problem gambling.